Guest Management - The guest accelerator for increased sales!

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Real sales maximizers for your gastronomy business

We understand that the regulations of Corona are a major challenge for you as a restaurateur. Are you losing sales because you cannot fully utilize your space? Then optimize your ability to manage the guest experience. orderbird offers hospitality businesses a guest accelerator for more revenue! Our Guest Management system is packed with features like the Online Reservation System, Order System with Digital Menu for pick up and contactless ordering, Voucher Management, Shift Planning and Guest Marketing. With orderbird Guest Management, you acquire more diners, increase your sales and enhance guest satisfaction, all while reducing operational costs and the use of personnel. orderbird now provides one digital source to help restaurants save money.

Stay flexible with Guest Management

  • User-friendly navigation

  • No hidden costs

  • Add-on product to orderbird POS systems

  • Additional sources of income during the corona crisis

Online Reservation System

Ensure that your tables are always full

The Online Reservation System feature allows restaurants, cafès and bars to manage reservations in real time. No-shows are reduced due to the automatic reservation confirmation sent to your guests. With the 24/7 online reservation feature and increased visibility into our numerous partner networks, you can increase your capacity utilization and, in turn, sales. Gain additional insights into the reservation behavior of your guests and optimize your day-to-day business with help from the past-reservation system data.

Voucher Management

Easily manage dining vouchers, coupons and ticket sales

Especially in the Corona crisis, vouchers help restaurateurs stay liquid. The sale of vouchers at any time can help you reach new guests through targeted advertising and also strengthen relationships with regular guests. The voucher and ticket feature in Guest Management allows restaurants, cafès and bars to easily create and manage coupons, vouchers and discount campaigns leading to boosted sales, new customers and increased customer loyalty.

Ordering System with Digital Menu

Increase your sales by expanding your methods of accepting orders

More and more hospitality businesses are expanding to include delivery and pick up services, generating more sales and reaching more guests than ever before. With the Ordering System with Digital Menu, contactless orders are possible in your business and while your customer is on the move. This feature enables your restaurant, coffee house or bar to easily accept orders and make them available to a delivery service or for customer pick up. With just a few clicks within the Ordering System tool, you can easily create your very own digital menu. A QR code can then be connected to the menu for contactless ordering and billing in your business. Reduced service staff effort and shorter waiting times for your guests are just a few of the benefits.

Shift Planning

Plan efficiently and utilize your team accordingly

Gone are the days when you laboriously plan your employee shifts by hand. Deploy your staff more efficiently with our online Shift Planning tool. The digital Shift Planning feature helps to plan staff working hours online, quickly create new employee profiles, easily define positions to staff and define physical areas within the restaurant, coffee house or bar. Restaurateurs now have the digital efficiency they need to manage their staff and focus on their customers with orderbird’s Shift Planning feature.

Guest Marketing

Build customer loyalty and retain satisfied guests

With Guest Marketing, you can proactively build loyalty amongst your guests and attract and retain new customers. The Guest Marketing feature enables restaurants, coffee houses or bars to extend individual offers and specialized guest service based on a robust guest database. Continue to enhance customer loyalty and build your guest base by utilizing the email newsletter feature to communicate events and offers on a regular basis.

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Guest Management Offers

Choose your suitable package

Guest Management*

  • Online Reservation System
    - Integration to Google Maps
    - Integration to your website and your Facebook page
  • Ordering System with Digital Menu**
    - Digital ordering (delivery and pick up)
    - Contactless, on-site sales
  • Voucher management***
    - Create and sell tickets, coupons and dining vouchers
  • Includes additional guest management functions


As an orderbird customer you can simply register here for a personal call about Guest Management.

Guest Management Plus*

  • Online Reservation System
    - Integration to Google Maps
    - Integration to your website and Facebook page
  • Ordering System with Digital Menu**
    - Digital ordering (delivery and pick up)
    - Contactless, on-site sales
  • Voucher Management***
    - Create and sell tickets, coupons and dining vouchers
  • Guest Marketing
    - Customer database and customer management
    - Guest reviews and feedback
    - Newsletter feature
  • Shift planning
  • Includes additional guest management functions

As an orderbird customer you can simply register here for a personal call about Guest Management.

* Only usable with orderbird POS system (49 € activation fee, the activation fee is included in onboarding package for 99 €)
** Commission of 4% per sale on order price
*** Commission of 6% per sale on ticket or voucher price

Guest Management with POS from orderbird