Join our team as

Senior Marketing Automation Manager / CRM (m/f/d)

You like to take control? Your passion is CRM? Then embark on an exciting journey and design and optimize the Customer Journey with us!
We are looking forward to your application!

We offer you

  • An inspiring (roof terrace!) and innovative working environment, incl. our Office Dogs

  • Quick and clear decision-making processes and close cooperation with all stakeholders

  • A learning organization and a unique culture and cooperation

  • The opportunity to create a leading solution landscape that leads small and medium-sized restaurateurs to success
Free drinks, very good coffee and a chef who cooks fresh for us every day
  • Company Breakfast every Wednesday: During the breakfast you can exchange ideas with other departments and colleagues

Your tasks

  • You're working to unify, extend, and optimize automated communications with our customers (from the first contact to recovery-email) through A/B testing and automated emails based on new Salesforce triggers and segments
  • You are responsible for measuring and optimizing e-mail, SMS and WhatsApp communication.
  • You work across departments and are therefore the connection between all departments for automated communication.
  • You improve the Customer Journey
  • You keep the overview of the entire funnel and identify potentials for optimizing conversion rates and upselling

Your skills

  • You have at least 4 years of relevant work experience with a background in Email Marketing, Marketing Automation or Business Development.
  • Technical affinity is desirable
  • Basic knowledge of HTML and CSS is an advantage
  • Knowledge of Google Analytics or similar analysis tools
  • You have a very good knowledge of written and spoken English
  • German language skills are a plus