Service and Personal Consultation – personal contacts around the clock
We know how difficult, exhausting and wonderful life as a restaurateur can be. Why? – The majority of our employees come from the hospitality themselves - from waiters to long-time catering managers. We are united by our love of gastronomy.
Our advice for you - From gastronomes for gastronomes
You can reach our gastronomy experts at [email protected] or by phone at +49 30 208 983 099
- Personal consultation on-site or by telephone from our hospitality experts
- Customized offers for your business after a personal needs analysis
- Online presentation of the POS system in just 30 minutes, while you watch from the comfort of your own home
- Everything from a single source: POS system, updates and associated equipment
Our service for you
Personal contact person around the clock
In addition to on-site installation, we offer easy-to-understand online training courses to help you work quickly and successfully with the orderbird POS system. Last year alone, we were able to train our customers in over 700 webinars in 3 languages. All training courses are further available to you at any time as a recorded version so that you can always access the information. In the training sessions, all important questions for you to get started with our POS system are addressed. Additionally, you have the opportunity to ask your own questions at any time so that the experience is customised to your business.
These questions will be addressed:
- How do I use the orderbird POS system in everyday business?
- How do I use the cash book?
- How do I set up the POS specific to my own business ideas?
- How do I work with my.orderbird as a virtual office?
- How do I set up the menu and optimize it according to my needs?
- ...and many more
During our 15-day training we will guide you through all of the important steps. In addition, our support will assist you with the registration of our integrated card payment solution, Payments.
24/7 emergency technical support
Consultation from experts with restaurant experience
Specially trained staff for cashless payments with Payments
Technical support for all questions regarding the devices
An online manual with instructions and videos