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Service description for orderbird MINI

The device price includes:

  • A smart POS system

  • An integrated receipt printer

  • An integrated card reader

  • An integrated SIM card

So that you can enjoy the full benefits of the orderbird MINI, you also need a software license. You can activate it separately in just a few steps when setting up the device.

The software license includes:

  • Free fiscalization of all transactions in accordance with the KassenSichV

  • An integrated SIM card with 700MB of data use, so that you can take payment anywhere

  • Smart software that receives free updates

  • The MY orderbird owner's hub for your revenue statistics and your business's key figures

  • A chatbot available around the clock

  • Personal live chat support (weekdays from 9:30 to 17:30)

For a low, uniform transaction fee in the basic tariff for all cashless payment methods, you can dispose of your income freely as early as the following working day. Further tariffs can be booked on request via chat or by email.

Functions at a glance:

  • Cash, card and contactless payment (integrated)

  • A 100% fiscalized receipt printer (integrated)

  • Product management

  • Free price entry

  • Booking transactions

  • Reporting (X reports, Z reports)

  • A change calculator

  • A tip calculator – for cash and card payment

  • Cancellations

  • Eat-in and take-away price and tax adjustment

  • Automatic closing of the business day

  • An automatic update function

Hardware

Technical data orderbird MINI version I

Product type: a cloud-based all-in-one device with POS software, an integrated receipt printer and integrated card payment

Operating system: Android

Display: 5" touchscreen display

Device dimensions: LxWxH in cm: 17.5 x 7.8 x 5.7

Weight: 500g (with battery)

Color: silver-white

Payment methods: cash, Girocard, credit card, contactless via NFC (for example NFC cards, Apple Pay, Google Pay)

TSS/TSE: an online TSS with secure data storage in the cloud

Built-in printer: thermal printer at 80 mm per second, requires receipt rolls with a 40 mm diameter or 55mm width

Connections: 4G LTE, WiFi, Bluetooth 4.0

Cameras: 0.3 megapixel focus front camera, 5 megapixel focus rear camera

Battery: 3.7V 5250 mAh Li-Ion

Technical data orderbird MINI version II

Product type: a cloud-based all-in-one device with POS software, an integrated receipt printer, an integrated barcode scanner and integrated card payment

Operating system: Android

Device dimensions: LxWxH in cm: 17.6 x 7.8 x 5.4

Weight: 390g (with battery)

Color: silver-white

Payment methods: cash, Girocard, credit card, contactless via NFC (for example NFC cards, Apple Pay, Google Pay)

TSS/TSE: an online TSS with secure data storage in the cloud

Built-in printer: thermal printer at 80 mm per second, requires receipt rolls with a 40 mm diameter or 55 mm width

Connections: 4G, Bluetooth, WiFi 2.4GHz / WiFi 5 GHz

Cameras: 5 megapixel focus front camera, 8 megapixel focus rear camera

Battery: 3.7V 5150 mAh Li-Ion

Neither the orderbird MINI I nor the orderbird MINI II has an internet browser, and they do not support any additional apps.

SIM card

The provider of the SIM cards supplied by orderbird is 1Global. Mobile data use is included in the software license and provides 700 MB of data volume per month. The data volume is intended exclusively for operating the POS system and excludes external use, for example streaming or private purposes.

MY orderbird

1. Description

MY orderbird serves as an online platform for orderbird MINI to enable centralized data analysis, data backup and data management, operated via secure servers in Germany and made available over the internet as software as a service ("SaaS"). The available functions can be called up via the individual MY orderbird account and depend on the license chosen. The full range of MY orderbird functions necessarily depends on the connection to the orderbird MINI app.

Depending on the system language of the device used, MY orderbird is displayed in German, French or English. Data is exchanged between the device used and MY orderbird via secure 256-bit SSL/TLS encryption.

The SaaS services are developed further continuously by orderbird at its own discretion in order to offer customers the greatest possible benefit. This service description is therefore limited to the state of the service at the time of publication. It does not have the character of an assurance or a guarantee.

2. Functionalities

MY orderbird provides the businesses using it with the following management and booking modules for analyzing the operational data collected by means of the orderbird MINI app.

2.1 Invoice archive

Invoices created via the orderbird MINI app are stored in MY orderbird and can be called up as a PDF, downloaded or sent by email via the online platform. It is also possible to edit invoice details, for example to state an invoice address or bank details on the PDF invoice.

2.2 Storage of revenue-relevant data (transaction data)

After an online connection, the devices transmit data and key figures about the business to MY orderbird, where they are stored in compliance with the GoBD and IDEA. After automatic data backup, MY orderbird offers the option of creating reports for a particular period if required.

2.3 Storage of non-revenue-relevant data (master data)

The configured master data is stored in MY orderbird and can be called up via the platform.

2.4 Consolidation and presentation of reports

The various POS reports (daily report, monthly report, report for a POS day) and key figures are made available by MY orderbird in the form of individual graphical analyses and a reporting system.

2.5 Data export GOBD and DATEV

GoBD- and IDEA-compliant reports can be sent directly from the system to the POS auditor (by email). DATEV-compatible data exports are also available for download. If required, these can additionally be sent automatically by email to an external contact once a month.

2.6 Configuration

A user profile with access details is created via MY orderbird and can be configured via the platform.

2.7 Open bookings

MY orderbird makes it possible to display the bookings of the current POS day in real time.

3. Services

3.1 General services

Automatic data backup in accordance with the archiving obligation under tax and commercial law

System availability of 99.5%

Access to the invoice archive, revenue-relevant data, GOBD and DSFinV-K export, as well as DATEV data export and configuration of the user and access details in MY orderbird by booking a license

3.2 Backup of data holdings

As long as a connection to MY orderbird exists, a continuous backup is carried out on the server side. The backup secures both the revenue-relevant data (transaction data) and the non-revenue-relevant data (master data) on the server in Germany. Data relevant under financial law is retained for 10 years. The Z reports are to be printed out monthly by the user and archived reliably.

3.3 Booking a license

The MY orderbird functions are activated by purchasing a license. New customers activate it themselves via the POS system. Reactivation after cancellation, or changes to the license model, must be made in writing by chat or email. The license model required and the start date are to be stated.

4. Requirements on the customer side

Users of the orderbird POS system are obliged to print out the Z reports monthly and archive them reliably.

As hardware, a computer or a mobile device with which the internet can be accessed is required in order to use MY orderbird.

MY orderbird is accessed via an internet connection to be provided by the customer.

The MY orderbird platform can be called up with the following internet browsers: Apple Safari, Google Chrome, Internet Explorer, Mozilla Firefox.

5. Fees

Using the full range of MY orderbird functionalities requires the purchase of a license. An active license ensures the continuous storage of POS data, reports and configurations in MY orderbird. The fees are to be requested by email at [email protected] or via the chat in MY orderbird.

Cashbook (optional add-on)

On request, a paid integrated Cashbook can be added to the POS function. It serves to document cash holdings as well as cash deposits and withdrawals. The integrated Cashbook offers the following advantages:

  • Automatic recording of the cash transactions booked through the POS

  • Checking the cash holding by counting the till

  • Recording manual cash deposits and withdrawals

  • Receipt capture with categorization, a comment (optional) and a photo of the receipt

  • Export of the cash movements as a report